NETKURUM APPLICATION TERMS OF SERVICE AND CONDITIONS OF USE

Effective Date: 01.05.2025 These “Terms of Service and Conditions of Use” (“Terms”) regulate the rights and obligations between Karatsoft Technology Limited Company (“Karatsoft”) and the natural or legal persons (“User”) using the NetKurum application through NetKurum.com and its mobile application. The User may not use the NetKurum application without accepting these Terms. By checking the approval box on the form or starting to use the application, the User is deemed to have read, understood, and fully accepted these Terms.

1. Definitions

1.1. Service: Refers to all features, content, tools, applications, and support services provided via the NetKurum.com website and/or mobile application.

1.2. User: A natural or legal person or institution who becomes entitled to use the Service by approving the Terms.

1.3. Distance Sales Agreement: Provisions regarding the sale of products/services offered via NetKurum, available at https://netkurum.com/en/distance-sales-contract.

1.4. Delivery and Return Policy: The terms of delivery, withdrawal, and return applicable to the products/services purchased by the User, available at https://netkurum.com/en/delivery-and-return.

1.5. Privacy Policy: The principles regarding the collection, processing, and protection of user data, available at https://netkurum.com/en/privacy-policy.

2. Service Access and Usage Conditions

2.1. Karatsoft aims to provide the Service to all users equally, continuously, and without interruption; however, access interruptions may occur due to maintenance, updates, and force majeure (natural disasters, technical failures, third-party supplier outages, etc.). 2.2. Karatsoft reserves the right to partially or completely suspend or change the Service at its sole discretion. In such cases, Karatsoft will try to inform users through reasonable means; however, it accepts no liability for compensation.

3. User Obligations

3.1. The User agrees to use the Service only within the framework of these Terms and applicable laws, without violating the rights of third parties, and without engaging in unlawful, immoral, or inappropriate behavior. 3.2. The User is responsible for account security; they shall keep passwords and other authentication credentials confidential and shall not hold Karatsoft liable for damages resulting from unauthorized access or use. 3.3. The User shall not reproduce, sell, transfer, distribute, or analyze the source code of the service for commercial purposes.

4. Pricing and Payment

4.1. No fee is charged for basic use of the NetKurum application. Karatsoft may charge separately for special modules, plugins, or corporate integration services; the terms for such services will be specified during the offer stage. 4.2. Payment terms, invoicing, and tax obligations may be determined through separate agreements or additional protocols between the parties.

5. Distance Sales, Delivery, and Returns

5.1. Products or services purchased through the application are subject to the provisions of the “Distance Sales Agreement” (https://netkurum.com/en/distance-sales-contract). 5.2. The “Delivery and Return Policy” (https://netkurum.com/en/delivery-and-return) applies to delivery and return processes. Karatsoft shall carry out delivery and returns in accordance with the conditions and timelines specified on the aforementioned page.

6. Protection of Personal Data

6.1. Karatsoft processes the User's personal data in accordance with Law No. 6698 on the Protection of Personal Data (KVKK) and related regulations; based on these Terms, the Privacy Policy (https://netkurum.com/en/privacy-policy), and relevant information notices. 6.2. The User agrees that personal data may be shared with third-party collaborators and legal authorities. Karatsoft takes all necessary technical and administrative measures to ensure data security.

7. Intellectual Property Rights

7.1. All software, user interfaces, content, trademarks, patents, copyrights, and other intellectual property rights related to the Service belong to Karatsoft or its authorized licensors. 7.2. The User agrees to be liable for any action that infringes upon these rights and to immediately compensate Karatsoft for any damages, losses, or expenses incurred.

8. Limitation of Liability and Disclaimer

8.1. Karatsoft does not guarantee that the Service will operate uninterrupted, error-free, or fully in line with expectations. 8.2. Karatsoft shall not be liable under any circumstances for indirect, incidental, special, or punitive damages, or for consequential losses such as data loss, business loss, profit loss, or reputational damage. 8.3. Karatsoft is not responsible for delays or interruptions arising from force majeure (compelling circumstances).

9. Termination and Cancellation

9.1. Karatsoft may suspend or terminate the User's account without prior notice if the User violates the Terms or engages in unlawful behavior. 9.2. The User may terminate their membership at any time by notifying Karatsoft in writing; however, past rights and obligations shall remain valid.

10. Amendments

10.1. Karatsoft reserves the right to unilaterally update these Terms. Updates shall take effect as of the date they are announced on NetKurum.com. 10.2. Users who do not accept the updated Terms must immediately stop using the Service and terminate their account. Otherwise, the updated Terms shall be deemed accepted.

Dispute Resolution and Jurisdiction

11.1. Turkish law shall apply to any disputes arising from or related to these Terms. 11.2. The parties shall primarily seek resolution through good faith negotiations. If no agreement is reached, Istanbul (Central) courts and enforcement offices shall have jurisdiction.

Contact and Support:

Karatsoft Technology Ltd. Co.

Address: Venezia Mega Ofis No : 55 Gaziosmanpaşa / İstanbul

E-mail: info@karatsoft.com

Phone: +90 (212) 812 17 95

By continuing to use the NetKurum application, you declare that you have fully understood and accepted the above Terms.